Customer Support Services

Companies that immediately respond to their customers’ needs and support concerns, are poised to retain more clients and attract new ones. Outsourcing your Customer service desk isn’t a decision to be taken lightly. You need to make sure you have a trusted partner in place, with proven results.

En Interactive offers customer care and customer support services for both technical as well as non-technical products & services, which enable you to deliver high quality support to your customers at optimal costs. Customer service requirements come in all shapes and forms, so we adapt our solutions to the right fit for your business. We blend highly qualified professionals and top-of-the-line knowledge resources to deliver a world-class, knowledge-centric support experience to you & your customers.

We provide in-depth training to our professionals about your products/service and also ensure that they are experienced enough to deliver correct solutions to your customers and high service standard is maintained at all times. Our proven support model eliminates risk from any outsourcing challenge which guarantees to meet your cost-effective needs and includes a reliable delivery platform.

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Non Voice Customer Support Service

En Interactive offers robust, scalable and cost-effective non-voice contact center support services and solutions to domestic and international clients. If you are looking for a turnkey non-voice contact center that allows you to keep a close watch on key growth indicators, then look no further.

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Inbound & Outbound Call Center Service

While the push towards non-voice related channels might be extremely high, voice continues to remain the top area of service interaction. The experience delivered to customers while they are looking for of requesting service is extremely vital. Hold and response time do become important in impacting customer delight.

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How do you find a company who understands your business and shares your passion?

Whether you are a startup or an established industry player looking to leverage the power of outsourcing to remain in the play, look to En Interactive.

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